Hierarchical Framework For People Operations

The PeopleOps Manifesto is more than just words on paper. It is constructed on a simple yet robust framework, where each level serves a unique purpose, progressing from the overarching ‘why’ to the actionable ‘how.’ This layered approach forms a comprehensive, well-integrated structure that is both aspirational and practical. Here’s how each component contributes:

1. PeopleOps Manifesto: The manifesto is the ultimate ‘why.’ It questions the adequacy of being solely customer-centric or product-centric and calls on leaders at all levels to focus on ‘people-centric’ operations. The aim is to establish an empowering, efficient, and team-oriented workspace.

2. Core Values: This element defines the ‘what,’ specifying the vital steps needed to bring the manifesto to life. While some might consider concepts like “CEO-Driven Experience” and “Dynamic Playbook” radical, they are essential for the successful implementation of ‘people-centric’ operations.

3. Guiding Principles: Originating from the insights of thought leaders who have shifted paradigms in human capital, organization behavior, and corporate culture, these principles form the ‘how’ of the manifesto. They outline actions and behaviors that are in alignment with our Core Values, serving as a tactical playbook to transform objectives into outcomes.

4. Foundational Pillars: These non-negotiable standards, or ‘must-haves,’ serve as the base upon which all organizations are founded. While these may vary across different companies, they provide the stable foundation upon which everything else stands.

In summary:

– Every company maintains its own unique set of foundational pillars.

– We have distilled the teachings of the best minds in human capital, organizational behavior, and corporate culture into 12 distinct principles.

– These principles can become actionable by instituting four core values.

– The manifesto serves as a compelling call to action, emphasizing the critical importance of these core values and principles.

In essence, this framework operationalizes the PeopleOps Manifesto from a lofty ideal, making it actionable and measurable across the organization.