A Manifesto for People Operations

For any business aspiring to perfect the balance between customer satisfaction and product excellence, the key lies in a tightly aligned workforce. For CEOs, HR leaders, and managers seeking this alignment, these four values serve as the bedrock for achieving it.

CEO-Driven Experience Over HR-Siloed Initiatives

Dynamic Playbook Over Rigid Policies

Open Communication Over Disguised Judgements

Regular Audits Over Assumed Efficacy

These values represent a shift in thinking and action, aimed at ending the cycle of disappointment, frustration, and blame that leadership, HR, and management often find themselves engulfed in. By embracing the items on the left, we’re doing more than just talking about a better, more unified workforce – we’re actively building it to shape the future of work.