The PeopleOps Manifesto introduces four core values that form the bedrock of our organizational philosophy. To provide more clarity and direction, we expand upon these values, adding layers of meaning and direction.
CEO-Driven Experience Over HR-Siloed Initiatives
– We believe that the driving force of a fulfilling employee experience originates from the top.
– We treat the ‘hire-to-retire’ journey as a company-wide collaborative mission that requires the CEO, management, HR, and other departments, to work in synergy, where the onus of responsibility adapts to the specific event, activity, or interaction in question.
– We adopt a holistic model for employee well-being, seamlessly integrating physical health, mental health, work-life balance, and professional satisfaction.
Dynamic Playbook Over Rigid Policies
– We continually work to establish and clarify goals, processes, and expectations, recognizing that achieving clarity is a collective, ongoing effort.
– We encourage team members to refine, challenge, and update our dynamic playbook, making it readily accessible and always relevant.
– We adapt our protocols to align with technological advancements, shifting work environments, and individual needs, rejecting rigid and outdated procedures.
Open Communication Over Disguised Judgements
– We cultivate a culture of openness and transparency, where expectations are clear, feedback is continuous, and communication is consistent.
– We ensure that performance evaluations are transparent, fair, and tied to quantifiable metrics, fostering an environment of trust and mutual respect.
– We actively promote personal and professional development within a clearly defined framework, offering avenues for learning, up-skilling, and career development.
– We make it a point to acknowledge and celebrate both small and significant contributions to engender a motivated work environment.
Regular Audits Over Assumed Efficacy
– We commit to regularly auditing our People Operations, using these assessments for proactive organizational improvement.
– We base our decisions on audit data, ensuring that these findings serve as the foundation for our organizational strategy and policy adjustment.
– We incorporate diverse perspectives in our audits by involving cross-functional teams, thereby fostering collective ownership and a nuanced understanding of individual contributions and their effects on organizational effectiveness.